Need Help?
Have a question about your order, delivery, returns or a product? Our customer support is available Monday to Sunday, 10:00 AM – 6:00 PM (UK time / GMT), with a response time of up to 24 hours.
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Order & Support Information
Order Processing :
Orders are processed within 1 to 2 business days, Monday to Friday.
Delivery :
Estimated delivery time is 6 to 10 days after dispatch, Monday to Saturday. Full details are available in our Shipping Policy.
Returns :
You have 30 days from receiving your order to request a return, subject to our return conditions. Full details are available in our Returns & Refunds Policy.
Company Information :
The Nook & Tick online store is operated by:
ShinyRise LLC
Limited Liability Company registered in the State of New Mexico, USA
Registration Number: 0008055316
Business Address: 1209 Mountain Road Place Northeast, STE N, Albuquerque, NM 87110, USA
Contact & Support :
Contact Email: contact@nookandtick.com
Phone: +44 20 3769 1835 (non-premium rate number)
Contact Address: Nook & Tick – 1209 Mountain Road Place Northeast, STE N, Albuquerque, NM 87110, USA
Support Hours:
Monday to Sunday: 10:00 AM – 6:00 PM (UK time / GMT)
Response Time: Within 24 hours.
